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1. Graphics are the “picture” in technical communication. List what this chapter is about?
2. Why are graphics important in technical communication?
3. What are the five benefits of graphics?
4. What are the characteristics of an effective graphics?
5. What is infographics? What are the seven suggestions for making effective infographics?
6. What should you be aware of when creating effective graphics for multicultural readers?
7. What is usability? What are the five factors related to its use?
8. What are the three factors to consider for evaluating and testing a document for usability studies?

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