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When a situation calls for us to try to understand how someone else is feeling about what they have experienced or are talking about, we use emphatic listening. When our goal is to be a sounding board or help a friend sort through feelings, you will want to begin with empathetic listening.
Write a paragraph describing a time when you effectively empathized with another person. What was the person’s emotional state? How did you recognize it? What were the nonverbal cues? Verbal cues? What type of relationship did you have with this person? How similar were the two of you? What type of empathizing did you use? 

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